Refund policy

Do you accept returns or exchanges?

Each product is printed to order, so unless there is a fault with the item I unfortunately cannot accept returns or exchanges as my Print On Demand partner cannot take the item back. If the items you have received don't meet your expectations in terms of quality, colour, size or something else, please email me and I'll do my best to resolve this.

What do I do if the product is faulty?

Whilst rare, it does occasionally happen. Simply email with a photo and description of the fault and if the fault is confirmed with my Print On Demand Partner, I’ll arrange a replacement or refund. Product faults reported 28 days after dispatch can only be replaced and not refunded.

For EU Customers only

To submit a return request, click the profile icon in the store's menu, or click here to go to your account.

1. Sign in to your account:
    1. In the "Email" field, enter your email address, and then click "Continue".
    2. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
    3. Go back to the online store, and then enter a six-digit verification code.
2. Click "Request return" for the order that you want to submit the return for.
3. If your order has more than one item, then select the items that you want to return.
4. Select a return reason and add a note for the store.
5. Click "Request return".

If your return request is approved and requires shipping, then you receive an email with shipping instructions. After the product is returned, you receive a refund.